Complex employee relations
I have managed and advised on disciplinaries, grievances, capability, absence, restructures, TUPE and sensitive disputes, balancing the facts with employment obligations and business context.
MEET YOUR HR PARTNER
Experience you can put to work
I’m Andrew Metcalf, a Chartered Member of the CIPD. I created Piece by Piece to make senior-level, practical HR support more accessible to businesses that value good judgement, fairness and commercial understanding.
A LITTLE ABOUT ME
More than 20 years of experience — focused on what matters to you.
I have worked across strategic business partnering, senior HR leadership and hands-on employee relations. I've led HR operations, developed HR teams, supported executive decision-makers and worked closely with managers tackling the real, sometimes difficult, challenges of employing people.
That means I understand the gap that can exist between a policy on paper and the decisions managers must make in practice. My role is to help you close that gap, with sensible advice, effective processes and the confidence to move forward.
I work with businesses of different sizes and across a range of sectors, including multi-site and regulated environments. Rather than list previous employers, I prefer to explain what that experience can bring to your organisation.
Andrew Metcalf · Chartered MCIPDWHAT I BRING
Practical expertise, not just job titles.
My experience includes delivering improvements, leading teams and supporting complex change — capabilities I can apply to your own people challenges.
Senior-level HR leadership
I have led HR operations and recruitment functions, developed HR professionals and worked with directors and managers on strategic and operational priorities.
Manager capability and training
I have designed and delivered manager development programmes, toolkits and practical training across investigations, employment law, performance, absence and leadership.
Recruitment and workforce governance
I have developed recruitment processes, strengthened safer recruitment, supported workforce planning and improved record-keeping and compliance practices.
Organisational change and people strategy
I have supported restructures, integration, consultation and HR projects that require planning, communication and effective implementation.
Data, reporting and improvement
I have developed workforce reporting and analytics, produced information for senior leaders and used trends in absence, recruitment and turnover to support decisions.
MY APPROACH
A people-first mindset. A commercial perspective.
I believe the most effective HR support is balanced. It should protect fairness and dignity, recognise legal and operational risks, and help the business achieve sustainable outcomes.
I don't believe in making HR unnecessarily complicated. I'll tell you what I think, explain the reasoning and help you decide on a workable course of action. Where a matter requires formal legal representation, cybersecurity or other specialist input, I'll be clear about that too.
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My aim is to become the HR partner you can speak to openly, rely on for sound judgement and trust to help put the right pieces together.
Andrew Metcalf · Chartered MCIPDLET’S TALK
Contact Andrew ↗Could I help your business with this?
Tell me what you need. I’ll reply personally to discuss the next steps.